TEKNEK ENHANCES LATIN AMERICA CUSTOMER SUPPORT
Teknek, the global leader in yield improvement technology, has appointed Mariel Montes as its Latin American Customer Service Advisor.
Mariel who originates from Mexico City will provide customer support as well as organise the creation of marketing materials and websites in Spanish.
The move follows the recent announcement by the company that it has opened a North American sales, service and consumables production facility in Charlotte (North Carolina).
“We have an excellent customer base in Latin America including some of the world’s leading multinational electronics companies. Mariel’s appointment will enable us to offer an even better level of service to our customers in the region,” said Stephen Mitchell, managing director, Teknek.
He added: “We are a global company with over 98 per cent of our production manufactured in Scotland for export. Our objective is to provide first-class local technical and service support where our customers are to complement the excellent customer support available from our Glasgow head office. Mariel’s appointment will help us deliver this for our Latin American clients.”
Teknek equipment is employed world-wide in a variety of industries from electronics to printing to improve yields and reduce wastage by removing contamination in critical production processes. The company pioneered the development of contact cleaning equipment over 20 years ago and is now the global market leader in this field with over 16,000 “clean machines” installed in the field. It is estimated that the company’s technology has saved customers in excess of $2bn.
Mariel can be reached toll free on 01-800-681-1874 or by email mariel.montes@teknek.com
